Years of experience
Technical support, customer care, training and digital transformation for individuals, families and professionals.
The person behind TechCoach
Technical experience only matters when it improves someone’s life.
I’m Cyril Gana, an engineer and TechCoach. For over 20 years I have helped people understand and use technology better, including 13 years at Apple Spain.
Over 20 years guiding, teaching and solving problemsI have worked with people setting up their first Mac, families seeking a healthier digital balance and professionals who wanted to adopt new tools without losing time or security.
Over the years I learnt that solving the technical problem is only part of the job. The other part is listening, explaining clearly and helping each person continue with confidence.
I don’t deliver a standard lesson or apply the same solution to everyone. We start with your real situation and work on what you need today.
Experience, teaching and genuine support
Experience, teaching and genuine support
Years at Apple Spain
First-hand experience of Apple products, services and ecosystem, always focused on the person using them.
A personal approach
Private sessions at home or online, adapted to each client’s level, pace and goals.
TechCoach
How I help
Listen before changing anything
First I understand what concerns you, how you use your devices and what outcome you need.
Explain without jargon
We use ordinary language so you understand what is happening and why each change matters.
Solve and teach
We work with your own devices and situations so every lesson is useful from day one.
Build independence
The best session helps you move forward confidently and rely less on outside help.
Technology for real life
Technology for real life
Apple support and trainingParental controls and family guidanceTechnology classes for seniorsDigital wellbeing, organisation and securityPractical artificial intelligenceDigital solutions for small businesses
TechCoach
Does one of these situations sound familiar?
Tell me what you need. We will first understand your situation and define the most useful next step.